1. Introduction

Welcome to 14fortune.com. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree with these terms, please do not use our site. The Website is operated by 14 Fortune (“we”, “us”, or “our”). By using our Website or placing an order, you confirm that you have read, understood, and agreed to these Terms.

2. Changes to Terms

We reserve the right to change these Terms at any time. The most recent version will always be available on the Website. By continuing to use the Website, you accept any revised Terms.

3. Eligibility and Account Creation

  1. To purchase any products on the Website, you may either register and create an account secured by a password (the “Account”) or submit your order without creating an account, i.e., as a “Guest.” Any account created is personal to you, and you may not transfer it to another person. Your registration or order (in the case of a Guest) shall be complete after you accept these Terms.
  2. If you register and create an account, you are considered a “Registered User.” To become a Registered User or to submit an order for any products as a Guest, you must be at least 21 years of age and must provide true, accurate, current, and complete information about yourself (including name, date of birth, email address, credit card details, and other details) as requested during the account creation process or at the time of submission of the order.
  3. If you are under the age of 21 years, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian agreeing to these Terms on behalf of a person under the age of 21, you are fully responsible for his or her use of this Website, including all financial charges and legal liability that he or she may incur. 14fortune.com reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
  4. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your personal computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password. 14fortune.com assumes no liability for any loss or damage arising from your failure to protect your password or account. If we suspect a security breach or misuse of the Website, we may require you to change your password or suspend your account without any liability to us.

4. Product Information

  1. We strive to ensure that the information about products, including descriptions, pricing, and availability, is accurate and up-to-date. However, we do not guarantee that the product information on the Website is error-free. If there is a discrepancy, please contact us.
  2. All prices are listed in AED (United Arab Emirates Dirhams) and include VAT (where applicable). Prices may change without notice. However, once an order is confirmed, the price will remain the same as at the time of order.
  3. We strive to maintain accurate inventory levels. However, certain products may occasionally be out of stock. In such cases, we will notify you and offer alternatives or a refund.

5. Orders

  1. By placing an order on our Website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse any order without providing a reason.
  2. Once you place an order, you will receive an order confirmation email. This email does not constitute our acceptance of your order. We reserve the right to cancel your order for any reason, including but not limited to payment issues, stock availability, or pricing errors.
  3. We accept payment through secure payment methods such as [list payment options]. You agree to provide accurate and valid payment details and authorize us to charge your payment method for the total amount of your purchase.

6. Shipping and Delivery

  1. We aim to process and ship orders as quickly as possible. Shipping times may vary depending on your location and the availability of products. You will receive a shipping confirmation email with tracking details once your order is dispatched.
    Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.

7. Returns and Refunds

At 14fortune.com, we value your satisfaction and encourage you to carefully review all product details, dimensions, and specifications before placing your order. If you have any questions or concerns about a product, our customer care team is available to assist you. Please ensure you are fully satisfied with your selection before making a purchase, as we have a no-return policy except in the case of incorrect or defective items.

  1. We do not accept returns or exchanges for products unless the item you received is incorrect, damaged, or defective. If you receive a wrong or defective item, you must contact our customer service team within 5 days of delivery. The product must be in its original packaging and unused. To initiate a return for an incorrect or defective order, please reach out to us at Support@14fortune.com with your order details and any relevant photos.
  2. If you are eligible for a return due to receiving the wrong or defective item, once we receive and verify the returned product, we will process your refund or ship the correct item. Refunds will be processed within 5 business days after receiving the returned item. Shipping costs for the return of incorrect or defective products will be covered by us. For all other purchases, including correct and non-defective items, no returns or refunds will be provided once the order is confirmed.

8. Acceptance of Terms

By using 14fortune.com, you agree to be bound by these Terms. If you do not agree to (or cannot comply with) any of these Terms, do not use this Website.

9. Force Majeure

14fortune.com shall not be held liable for any delay or failure in performance of any part of these Terms from any cause beyond our control and without our fault or negligence, including but not limited to acts of God, acts of civil or military authority, changes in laws and regulations, embargoes, epidemics, wars, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, political unrest, other major environmental disturbances, unusually severe weather conditions, acts of hackers or other illegal activities by third parties, inability to secure products or services from other persons or transportation facilities, or acts or omissions by transportation or telecommunications providers, or overloading or slowdowns of the Internet or any third-party Internet service providers.

10. Product Display and Descriptions

  1. We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as computer monitors and displays may vary, we cannot guarantee that your monitor’s display of any color will be accurate.
  2. While 14fortune.com strives for accuracy in all product descriptions, we do not warrant that product descriptions or other content on this Website are always accurate, complete, reliable, current, or error-free. If a product offered by 14fortune.com is not as described, your sole remedy is to return it in unused condition, subject to our return policy.

11. Limitation of Liability

To the fullest extent permitted by law, 14fortune.com will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase of products from us. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE), without regard to its conflict of law principles. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts of the UAE.

13. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at:

Email: info@14fortune.com
Phone: +971 56 819 8597

14. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, for any reason, including violations of these Terms.

Thank you for your cooperation. We hope you find this Website helpful and convenient to use.

Happy Shopping!